1and1 Internet, Domain Name Shysters
14 Jun 2011A couple of years ago, I needed some domain names fast. I don’t know why I didn’t use my usual supplier, and I don’t know why I ended up dealing with a company that I already know to be completely and utterly corrupt, inept and hopeless – but it was only a couple of domains… what harm could it do?
Anyway, the projects in question were short-lived, and come renewal time, we didn’t need the domains anymore and set them to expire in 1and1′s archaic system. End of story, or so I thought. Fast forward, and now they’ve set some debt collection agent on my tail. I am utterly terrified:
On Tue, 14 Jun 2011 17:24:20 +0100, <Collections@arvato.co.uk> wrote:
> Dear James Sheridan,
>
> We have attempted to contact you prior to this email to discuss a matter
> of mutual importance.
>
> Could you please call us on 0870-125-8809 quoting your reference number
> 936000XXXXXX or alternatively, reply to this email acknowledging its
> receipt and provide us with a contact number so we may speak with you
> directly.If this is concerning ’1and1 Internet Ltd’ please do note the following before contacting me:
1 / Communication with 1and1 or their partners, legal representatives and advisers is currently chargeable at £15 per telephone call, email or facsimile dealt with. Their current balance stands at £60 + VAT.
2 / Absolutely no payment will be forthcoming from myself as all the domains in question were cancelled. I have evidence in the form of confirmation emails from 1and1′s systems showing that these domains were cancelled.
3 / 1and1 have already tried to take payment for these domains, illegally and without my consent from a Paypal account. When this occurred, Paypal swiftly ruled in my favour and returned the money which 1and1 stole.
4 / 1and1 have been advised a number of times regarding this issue, but all advice appears to have fallen on deaf ears.
5 / Further pursuit of this matter will be regarded as harassment and a counter-claim for punitive damages, plus the accrued costs will be submitted. These costs already dwarf the amount 1and1 are contesting.
My telephone number is 07834 XXXXXX. Make my day.
–
James.